1. Introduction
PRECAST UAE (registered as AL TURAB CONCRETE PRODUCTS MANUFACTURING L.L.C.S.P) respescts your privacy and is committed to protecting your personal and company data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights.
Our operations and data processing are conducted in compliance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL).
2. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data: includes first name, last name, title, and company name.
- Contact Data: includes email address, telephone numbers, and project location details.
- Inquiry Data: includes details about your product interests (e.g., road barriers, masonry blocks), project specifications, and messages submitted through our contact forms.
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: includes information about how you use our website, products, and services.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To Provide Quotes and Services: To process your inquiries, prepare technical proposals, and deliver factory-direct precast products (Performance of a Contract).
- To Manage Our Relationship With You: Which will include notifying you about changes to our terms or privacy policy, or asking you to leave a review or take a survey (Legitimate Interests).
- To Improve Our Website: To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences (Legitimate Interests).
4. Third-Party Services
We may share your personal data with the parties set out below for the purposes set out in section 3 above:
- Cloudflare: We use Cloudflare for website hosting, content delivery (CDN), and security (Web Application Firewall). Cloudflare may process Technical Data to protect the site from malicious traffic.
- TurboSMTP: We use TurboSMTP to securely route the emails generated by our contact forms to our sales team.
- Google Analytics: We use Google Analytics to collect Usage Data to understand how visitors interact with our site. This information is anonymized where possible.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
5. Data Security & Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. Typically, inquiry and project data are retained for the duration of the project lifecycle plus two years.
6. Your Legal Rights
Under the UAE PDPL, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
If you wish to exercise any of the rights set out above, please contact us.
7. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact our team:
- Email: sales@precastuae.ae
- Phone: +971 54-350-7724
- Office Address: MAZYAD Offices 2, 75, Sultan Bin Mohammed Al Qubaisi St (Street 207), Mohamed Bin Zayed City, Abu Dhabi 20614, United Arab Emirates
